Privacy Policy

This privacy policy is applicable to the ESO Helper app (hereinafter referred to as "Application") for mobile devices, which was developed by Moon Sugar (hereinafter referred to as "Service Provider") as an Ad Supported service. This service is provided "AS IS".

Information Collection and Use

The Application collects certain information when you download and use it. This information may include information such as

Your device's Internet Protocol address (e.g. IP address)
The pages of the Application that you visit, the time and date of your visit, the time spent on those pages, the time spent on the Application and other statistics
The operating system you use on your mobile device, device ID, device information and other general technical data about the device
Advertising ID

The Application does not gather precise information about the location of your mobile device.

Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

The Service Provider may disclose User Provided and Automatically Collected Information:

as required by law, such as to comply with a subpoena, or similar legal process;
when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter.

Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.

The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (moon.sugar177@gmail.com) so that they will be able to take the necessary actions.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Links to Other Sites

The Application may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by the Service Provider. Therefore, the Service Provider strongly advise you to review the Privacy Policy of these websites. the Service Provider have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

The Application does not use these “cookies” explicitly. However, the Application may use third party code and libraries that use “cookies” to collect information and improve their services.

Your Consent

If you are from European Economic Area, the UK or Switzerland, when you launch the Application you must read and give Consent to the use of your personal data. You can change your Consent at any time by clicking Privacy Policy -> Change my Ad consent.

By using the Application, you are giving your consent to the Service Provider processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing" means using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

This policy is effective as of 28.10.2024.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at moon.sugar177@gmail.com.